Terms of Service

Effective September 10, 2026

These Terms of Service ("Terms") govern your access to and use of Cap House Media (the "Service"), including www.caphousemedia.com and our mobile apps. By creating an account or using the Service you agree to these Terms and to our Privacy Policy and Community Guidelines. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 13 years old, or the minimum age required in your country, to use the Service. You are responsible for the accuracy of your account information, for keeping your credentials secure, and for all activity that happens under your account. Notify us immediately at support@caphousemedia.com if you believe your account has been compromised.

2. Acceptable use

You agree not to misuse the Service. That includes not attempting to access accounts or data you are not authorised to access, not scraping or overloading the platform, not circumventing security or moderation controls, and not using the Service for unlawful purposes. Our Community Guidelines form part of these Terms.

3. User-generated content

You retain ownership of the posts, comments, photos, video, music, articles, listings, and other content you submit ("Your Content"). By submitting Your Content you grant Cap House Media a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for formatting and delivery, publicly display, and distribute Your Content for the purpose of operating, promoting, and improving the Service. This licence ends when you delete Your Content, except for copies retained in backups or where others have already shared it.

You represent that you have all rights necessary to submit Your Content and that it does not infringe anyone else's rights.

4. Prohibited content

You may not post content that is harassing, threatening, hateful, sexually explicit, exploitative, gratuitously violent, unlawful, deceptive, spam, or infringing. The full list is in our Community Guidelines. We may remove content that violates these rules at any time.

5. Moderation and reporting

The Service provides in-app reporting on public content. Reports are reviewed by our moderation team, which may remove content, limit distribution, restrict features, or suspend accounts. Moderation actions are recorded internally. We are not obligated to monitor all content, but we may do so.

6. Intellectual property

The Cap House Media name, logo, design, and software are owned by Cap House Media and protected by intellectual property laws. You may not copy, modify, or create derivative works from the Service except as expressly permitted.

7. Copyright complaints

We respond to copyright notices in line with applicable law. See our Copyright / DMCA page for the process. Repeat infringers lose access.

8. Payments, memberships and creator earnings

Where the Service offers memberships, tips, marketplace purchases, or creator payouts, those transactions are processed by third-party payment providers and are subject to their terms. Prices, fees, and payout timing are shown at the point of purchase or in your wallet. Unless required by law, payments are non-refundable.

9. Third-party services and advertising

The Service links to and embeds third-party content and may display advertising. We are not responsible for third-party content or practices. See the Privacy Policy for how advertising partners handle data.

10. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or the Community Guidelines, if required by law, or to protect the Service and its users. Sections that by their nature should survive termination will survive.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that user content is accurate.

12. Limitation of liability

To the maximum extent permitted by law, Cap House Media will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Service.

13. Changes to these Terms

We may update these Terms as the Service evolves. Material changes will be reflected by a new effective date on this page. Continued use after changes take effect means you accept the updated Terms.

14. Contact

Questions about these Terms: support@caphousemedia.com.